Flicker of Joy

We offer standard shipping within the UK, which takes 2-4 business days. If you're outside the UK and interested in our products, please email us with your location details, and we'll explore possible delivery options for you. We're committed to providing the best service possible, so feel free to reach out with any specific inquiries.

We currently do not accept returns for items unless they are defective. Please review your order carefully before purchasing. If you have any questions about our products, feel free to contact us for more information before placing your order.

We take pride in the quality of our products. If you receive a defective item, contact us within 14 days of receiving your order. We'll provide instructions for returning the item and offer a replacement or a full refund, including shipping costs. This policy applies only to defective items.

We accept various payment methods, including credit/debit cards and PayPal , ApplePay GooglePay and ClearPay . All transactions are processed securely to ensure your information is protected.

You can contact our friendly customer support team via email at office.gavir@gmail.com or call us at 07393475298. We're here to help with any questions or concerns you may have.

Yes, we offer gift wrapping services for an additional fee. You can select this option during the checkout process. If you have any special requests, please let us know, and we will do our best to accommodate them.

Yes, we offer international shipping at a flat rate of £11.99 per order. Orders over £100 qualify for free international shipping. Delivery typically takes 7–14 business days, and all parcels are tracked.